FAQs

FREQUENTLY ASKED QUESTIONS

Company Overview

What is Ten Texpros?

Ten Texpros is a leading African textile supplier specializing in medical, hospitality, and wellness linens, combining traditional craftsmanship with modern innovation.

Where are you based?

Our headquarters and production facilities are located in Kampala - Uganda, with distribution networks across Africa and global markets.

FREQUENTLY ASKED QUESTIONS

Product Range

What products do you offer?

  • Healthcare: Surgical gowns, drapes, patient wear
  • Hospitality: Hotel sheets, duvets, towels, robes
  • Wellness: Spa wraps, massage linens
  • Custom Uniforms: Staff attire for medical/hotel sectors

Do you offer customization?

Yes! We provide tailored solutions—branding, fabric choices, and size adjustments for bulk orders.

Customer Satisfaction
93%
Good Quality
100%
FREQUENTLY ASKED QUESTIONS

Quality & Sustainability

What standards do your products meet?

  • Medical: ISO 13485, AAMI PB70 (for surgical linens)
  • Hospitality: OEKO-TEX® certified fabrics
  • Eco-Friendly: Water-saving dye techniques, organic cotton options

Who are your current partners?

Absolutely. We partner with Lubaga Hospital, Mother of Mercy Hospital-Kyengera, St. Josephs Hospital-Wakiso and also we are official Sponsors of Linen Day Africa.

FREQUENTLY ASKED QUESTIONS

Customer Support

How do I request a quote?

Contact our sales team via +256 777680043 / info@tentexprosug.com or our website’s quote form for a prompt response.

What if I have issues with my order?

Our dedicated support team resolves concerns within 24–48 hours. Warranty covers manufacturing defects.